To our valued customers, below is our COVID-19 Policy pertaining to the Data Centre and its facilities, including that of entering it and subsequently what you do whilst inside the facility.

16th March 2020
The Polaris Data Centre is committed to ensuring the safety of all workers and visitors to the Data Centre. To ensure the continued operation of the facility, it is important to us that any person entering the Data Centre does not pose a risk to the other visitors or occupants of the Data Centre.

For this reason, we require all persons entering the Data Centre to confirm that they have not travelled to any overseas location in the past 14 days or been otherwise exposed to another person that has Coronavirus.

On entry we ask that you follow the following processes of good health and hygiene:

• Wash hands frequently with soap and water as supplied throughout the facility
• Use alcohol‐based rubs to clean hands, we do supply this in the foyer, other hand washing facilities are provided in the various amenities made available on each floor
• Do not touch your mouth, nose or eyes if your hands have not been thoroughly cleaned as advised by health practitioners, please use common sense and do not rub the eyes immediately after using any rubbing alcohol cleaners on your hands
• Try to maintain a distance of 1.5 meters from people who are sneezing or coughing
• Cover your mouth and nose if you are sneezing or coughing and dispose of any product(s) used to prevent infection in a waste bin as supplied throughout our facility

Additional actions in place:

• Additional safety/hygiene protocols were put in place the week before last
• Polaris has a business continuity plan that covers loss of multiple personnel and events such as a pandemic.
• The BCP includes provisions for additional personnel and resources should they be required.

Entrance into the Data Centre:

There is a declaration form available at the security counter, all people entering into the Data Centre will need to fill out the form which has a few questions in-line with government guidelines.

The guidelines can be found here:
Coronavirus (COVID–19) CDNA Guidelines | Australian Government Department of Health and Aged Care

In this document:
Coronavirus means the COVID‐19 virus that the World Health Organisation declared a public health emergency of international concern on 30 January 2020 and declared as a Pandemic by the World Health Organisation on 12 March 2020.